Vinted Users Express Anger Over Sizing Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.

Social Media Response

Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.

The platform stated the updated approach better aligns with other platforms.

They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Modifications

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.

Shopper Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.

Platform Context

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.

Douglas Stewart
Douglas Stewart

A digital strategist with over a decade of experience in crafting effective online campaigns and user-centric web designs.